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WORLDWIDE SHIPPING

ARISTOCRATS LUXURY

Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy.

This Privacy Policy describes our practices that apply to information you provide to us or that we collect from you when you use the Site located at  https://aristocratsluxury.com/.

By using the Site, you agree to the terms of this Policy. If you do not agree to the terms of this Policy, please do not use the Site. We reserve the right to change this Policy at our discretion.

What We Collect and Why

name, email address, physical address, phone number

We obtain this data directly from you when you order goods or services and when you sign up for our services or marketing (including participation in surveys).

We may use this data in order to identify you, authentication of your account, deliver goods and services to you, market to you, personalize our goods and services to you, associate other data with you, analyze other data we collect, identify other potential customers (e.g. “look alike” customers), develop new goods and services, and for security and fraud prevention.

payment information, purchasing history, product or service interests, product reviews

We obtain this data from you when you order or browse products and services (e.g. purchase history) and when you provide us that information (e.g. product reviews). 

We use this data to personalize our goods and services to you, market to you, analyze other data we collect, identify other potential customers (e.g. determine how many customers share product interests), and develop new goods and services.

IP address and location data, device ID, browse history, etc.

We obtain this data directly when you interact with our website and digital properties. We may also obtain this information indirectly from cookies, tags and other digital tools, from affiliates (e.g. when you interact with their sites) and from partners.

We may use this data in order to identify you, deliver goods and services to you, market to you, personalize our goods and services to you, associate other data with you, analyze other data we collect, identify other potential customers (e.g. “look alike” customers), develop new goods and services, and for security and fraud prevention.

email, chat logs, etc.

We obtain this data when you communicate with us.

We may use this data to provide you goods and services, develop new goods or services, market to you, and for security and fraud prevention.

 

How We Share Your Data

We may pass your name, phone number, email id and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).

We may also share your data with our franchisor, if any. You further authorise such franchisor to use this information to sell products to you, directly or indirectly.

We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed by our company Aristocrats Luxury.

You may receive phone calls from us, our franchisor or our third party associates in relation to providing services to you.

You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes immediately.

Your actual order details may be stored with us and you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless such misuse is our fault.

Subject to the terms of this Privacy Policy, we shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information is one of our most important assets. We store and process your information on computers located in India that are protected by physical as well as technological security devices. We use independent agencies to verify and certify our privacy principles. If you object to your information being transferred or used in this way please do not use the Site.

We reserve the right to communicate your personal information to any third party that makes a legally-compliant request for its disclosure.